Privacy Policy

Introduction

At ASeekers, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. We understand that as an asylum seeker, privacy and security are especially important to you. We have designed our systems with your safety and privacy as top priorities.

What Data We Collect

Information You Provide

When you create an account, contact us, or participate in our forum, you may provide: name or username, email address, optional profile information, messages and forum posts, and feedback or survey responses.

Automatically Collected Information

When you use our website, we automatically collect: IP address (anonymized), browser type and version, pages you visit and time spent, referring website, device type, and general location (country/city only).

What We Don't Collect

We deliberately do not collect: your asylum application details, country of origin (unless you choose to share), biometric data, precise location data, or any sensitive personal information about your asylum claim.

How We Use Your Data

We use the information we collect to:

• Provide and improve our services
• Send you important updates about your account or our services
• Respond to your questions and support requests
• Understand how people use our site to make improvements
• Ensure the security and safety of our platform
• Comply with legal obligations (only when legally required)

Data Protection & Security

We implement strong security measures to protect your data:

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• All data is encrypted in transit and at rest
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Your Rights Under GDPR

Under UK GDPR, you have the following rights:

Cookies Policy

We use essential cookies to make our website work properly. These cannot be disabled. We also use optional analytics cookies to understand how people use our site - you can opt out of these at any time. We do not use advertising or tracking cookies.

How Long We Keep Your Data

We keep your data only as long as necessary:

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• Account data: Until you delete your account
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Third-Party Services

We use minimal third-party services:

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• Web hosting provider (UK-based, GDPR compliant)
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We do not share data with government agencies unless legally compelled by court order.

Children's Privacy

ASeekers is not intended for children under 16. We do not knowingly collect data from children. If you're under 16 and need asylum support, please ask a parent, guardian, or social worker to help you use our services.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Email: privacy@aseekers.org
Phone: +44 20 1234 5678
Post: ASeekers, Privacy Officer, [Address], London, UK

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you're concerned about how we handle your data.