24/7 Emergency Contacts

Help is available right now - call these numbers anytime

In Immediate Danger?

Call 999 for Police, Ambulance, or Fire Service

CALL 999 NOW

If you can't speak, press 55 when connected to alert police silently

Immediate Emergency (24/7)

Call these numbers if you need help RIGHT NOW

24/7

Emergency Services

Police, ambulance, fire - for immediate danger

Available: 24/7 - Call if you're in danger RIGHT NOW
24/7

Samaritans

Free emotional support - someone to talk to

Available: 24/7 - Call anytime, day or night
24/7

Refuge (Domestic Abuse)

Support if you're experiencing domestic abuse

Available: 24/7 - Safe, confidential support
24/7

Childline

Help for children and young people under 19

Available: 24/7 - Free, confidential support

Legal Help

Free legal advice and representation

Detention Advice Service

Free legal advice for people in detention

Available: Monday-Friday 9am-5pm

Bail for Immigration Detainees (BID)

Free legal advice and bail support

Available: Monday-Friday 9:30am-5:30pm

Medical Justice

Medical help and documentation for detainees

Available: Monday-Friday 10am-4pm
24/7

Samaritans (Emotional Support)

24/7 confidential emotional support

Available: 24/7 - Any time, day or night

Housing Emergency

Help if you're homeless or need shelter tonight

Shelter Emergency Helpline

Emergency housing advice and support

Available: Monday-Friday 8am-8pm, Weekends 9am-5pm
24/7

StreetLink

Report someone sleeping rough to get them help

Available: 24/7 - You can also use the StreetLink app

Crisis

Support for people facing homelessness

Available: Monday-Friday 9am-5pm
24/7

NHS 111

Non-emergency medical advice

Available: 24/7 - When you need medical help fast

Health & Medical

Medical help and health services

24/7

NHS 111

Non-emergency medical advice

Available: 24/7

Doctors of the World

Free health services for vulnerable migrants

Available: Monday-Friday 9am-5pm

Mental Health Support

Emotional and mental health support services

24/7

Samaritans

24/7 emotional support - someone to talk to

Available: 24/7

Mind Infoline

Mental health information and support

Available: Monday-Friday 9am-6pm

How to Use These Services

Don't Hesitate to Call

These organizations exist to help you. You won't be judged, and you won't be wasting their time. If you need help, call.

It's Confidential

Your call will be private and confidential. They won't share your information without your permission (unless you or someone else is in immediate danger).

It's Free

All these helplines are free to call from any phone. You won't be charged.

Language Support

Most services have interpreters available. If English isn't your first language, tell them and they'll arrange translation.

You Can Call Multiple Times

You can call the same service as many times as you need. There's no limit.

What to Say When You Call

It's OK to be nervous. Here are some phrases that might help:

For Emotional Support:

"I'm feeling overwhelmed and need someone to talk to."

For Housing Help:

"I'm homeless and need emergency accommodation tonight."

For Legal Help:

"I've been detained and need legal advice. I'm an asylum seeker."

For Medical Help:

"I need medical advice. I'm an asylum seeker."

If You're Not Sure:

"I need help but I'm not sure who to call. Can you help me or direct me to the right service?"

Save These Key Numbers

Write these down or save them in your phone now:

Emergency
999
Samaritans
116 123
NHS Advice
111
Shelter
0808 800 4444
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