Donating Physical Items
Your donations directly help asylum seekers by providing essential items they need during their journey.
What We Accept
We accept donations in the following categories:
- Clothing: Clean, good condition clothing for all ages and genders
- Household Items: Kitchenware, bedding, towels, small appliances
- Electronics: Working phones, tablets, laptops (will be refurbished)
- Toiletries: Unopened hygiene products, personal care items
- Books & Educational Materials: Language learning, legal guides, children's books
- Baby Items: Clothing, toys, equipment (must meet safety standards)
Making a Donation
Step 1: Check What We Need
Visit Physical Donations → What We Need to see current priority items.
Step 2: Offer Your Donation
Go to Physical Donations → Offer Donation and fill in the form:
- Your contact details (name, email, phone)
- Item category and description
- Quantity and condition
- Estimated value (optional)
- Preferred delivery method (drop-off or collection)
Step 3: Wait for Confirmation
Our team will review your donation offer within 1-2 business days and contact you to arrange:
- Drop-off: Bring items to our collection point
- Collection: We'll arrange to collect larger donations
Donation Guidelines
Item Condition
All donated items must be:
- Clean and in good working condition
- Free from damage, stains, or excessive wear
- Safe to use (especially electrical items and toys)
What We Cannot Accept
Unfortunately, we cannot accept:
- Damaged or broken items
- Expired food or medicines
- Dirty or heavily worn clothing
- Items that don't meet UK safety standards
- Weapons or dangerous items
Tax Receipts
If you're donating as an organization or require a donation receipt for tax purposes, please indicate this when offering your donation.
Tracking Your Donation
Once we receive your items:
- You'll receive a confirmation email
- Your donation is logged in our system
- Items are distributed to asylum seekers in need
Thank You!
Every donation makes a real difference in someone's life. Thank you for your generosity and support!