How to Order Merchandise

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Shopping for Merchandise

Purchase ASeekers merchandise to show your support. A portion of every sale goes directly to our prize fund!

Browsing Products

Visit the Merchandise section to see our current product range:

  • Clothing (t-shirts, hoodies, caps)
  • Accessories (bags, mugs, stickers)
  • Educational materials

Placing an Order

Step 1: Add Items to Cart

Browse products and click Add to Cart for items you want. You can:

  • Select size and color options
  • Adjust quantities
  • View your cart at any time

Step 2: Review Your Cart

Click the cart icon to review your order. You'll see:

  • Item details and prices
  • Subtotal
  • Prize fund contribution amount
  • Shipping cost (£4.99 standard)

Step 3: Proceed to Checkout

You must be logged in to checkout. Enter your:

  • Shipping address
  • Contact phone number
  • Email (pre-filled from your account)

Step 4: Complete Payment

We use Stripe for secure payment processing. You can pay with:

  • Credit or debit cards (Visa, Mastercard, Amex)
  • Apple Pay / Google Pay

After Your Order

Order Confirmation

You'll receive:

  • On-screen confirmation with order number
  • Email confirmation with order details
  • Prize fund contribution amount

Order Processing

  • Orders are processed within 1-2 business days
  • You'll receive tracking information via email
  • Delivery typically takes 3-5 business days

Shipping Information

  • Standard Shipping: £4.99 (3-5 business days)
  • Tracking: Provided for all orders
  • UK Only: Currently shipping within the UK only

Prize Fund Contribution

Every merchandise purchase includes a contribution to our prize fund:

  • Percentage varies by product
  • Clearly shown during checkout
  • Directly supports asylum seekers winning prizes
  • 100% goes to the prize fund

Returns and Exchanges

If you're not satisfied with your purchase:

  • Contact us within 14 days of receipt
  • Items must be unworn with tags attached
  • We'll arrange return or exchange

Questions?

For order inquiries, contact our support team through the help center.

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